© 2019 by Northern Hope Centre Limited

Northern Hope Centre Limited is a Limited company registered in England and Wales, registration number 08360776

Registered address: 78 Imex Business Centre, Station Lane, Birtley, Co. Durham, DH3 1QT

Northern Hope Centre Limited is a charity registered in England and Wales, registration number 1157471

Northern Hope Centre Limited

78 Imex Business Centre

Station Lane

Birtley

Co. Durham

DH3 1QT

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Terms and Conditions.

All payments are subject to the following conditions:

  • You warrant that in using the online payment facility you are authorised to use the debit or credit card for the payment or payments you are making.

  • The Club cannot accept liability for a payment not reaching the correct member account due to you providing an incorrect account number or other incorrect details whether personal or otherwise.

  • The Club cannot accept liability for a payment not reaching the correct member account where payment is refused or declined by the Card Supplier for any reason.

  •  The Club will not be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites.

  •  By accepting these terms and conditions, you authorise the Club to charge the debit or credit card account you have provided for the instalment term described. Instalment terms are set for a period of twelve months from October to September.

  • The subscription fee is to reserve the place in class for as many weeks as classes run throughout the year and is not payment for a per-session basis.

  • You agree that there will either be sufficient availability under the credit card limit or sufficient funds in the debit card account to make the recurring card payments when they fall due under the instalment terms.

  • If a recurring card payment collection fails, the online payment facility will make a second attempt at collection one working day after the first attempt and contact you. If a second collection attempt fails it will make a third attempt at the collection for one further working day and contact you. If a third attempt fails the instalment terms become void, the membership place may be released, and any outstanding amount will fall due for immediate payment.

  • A £6.00 late payment administration fee may be applied to all overdue accounts; this fee will also be due for immediate payment.

  • Subscriptions are subject to automatic renewal, as managed by the Club. You may opt out of the auto-renewal at any point by contacting the club directly by email to admin@northernhope.co.uk using the subject header ‘Cancellation of class fees’ at least 7 days before the next instalment due date. Should a balance still be outstanding, the fee will become due for payment in full immediately.

  • Payments taken in error by the Club will be fully refunded and any subsequent bank charges applied by the bank will also be refunded provided documentary evidence is supplied by the payer.

  • Any refunds requested by the payer as a result of not supplying the required notice period, failing to complete the proper cancellation procedure or making duplicate or additional payments in error will be subject to an additional £4.00 charge as passed on by the payment facility.

  • We reserve the right to amend or withdraw any payment at any point for any reason, but will always notify you in writing if this is necessary.

  • All payment details which are entered through this payment gateway are encrypted when the Club sets up the facility.

    Communications to and from the service provider’s site are encrypted.

  • The Club shall not be liable for any failure by the payer making payment of fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

  • Online payments of fees can be made by credit or debit card. These payments are not collected by the Club directly but by the online service provider.

  • When a member makes an online payment they will receive a confirmation email. If this is not received within 14 days it is the responsibility of the member to check with the Club that the payment has been accepted.

  • The Club will collect (or may already hold) personal data relating to the member, or payer making payment, including name, date of birth, address and member identification number of the member in accordance with the General Data Protection Regulation policy. By agreeing to be bound by these terms and conditions the member, (and any payer making payment), accepts and consents to his/her personal data, as detailed in our privacy policy, being provided to the service provider for sole purpose of the service provider offering and administering the online payment facility to the member, or payer making payment.

  • It is the responsibility of the member, or payer making payment, to ensure that all personal data provided to or held by the club and/or provided to the service provider is clear and accurate.

  • The Club will not be responsible for any losses suffered by the member, or payer making payment, as a result of inaccurate information being provided to the club or the service provider.

  • The Club may use the personal information provided to it to contact the member, or payer making payment, to clarify or resolve any issues that arise in connection with any online payment made in respect of the fees.

  • Advance notices, receipts and failed payment notices will be sent to the payer by email.